Warning, the following post is a bit technical and will only interest those that have what we consider to be mission critical websites so if you do not require it you may skip to the bottom:
This notice is to bring you all up to date on the issue of Data Center redundancy. If you look out on current offerings many are offering 99.(insertnumbershere)% uptime guarantee. Where most of them are just winging it (just offer it and if a problem occurs and clients are lost that is part of doing business) some actually can track those uptimes and have Service Level Agreements in place as “guarantee’s”. Some of us realize how absurd these offers and the guarantees are, in the light of doing real business on the Internet!
For example, as you can never know when the data center (that has been up steadily for 3+ years) will have an issue (power outage,
upstream provider causes 45% of data connections to fail, hard drive on server(s) break, etc…) that issue could occur at a critical time for business transactions, or not! Let’s say abcompany.com does $10,000/day generally in business transactions online (we have clients that do more and some that do significantly less). And let’s say there is an outage of 5 hours which constitutes less then .01% downtime within any given year. Well the potential loss for this particular client could be exactly $10,000 (if most transactions occured within that time frame) or a fraction of that (evenly divided would be $2,083.33 for the 5 hours). So what would that client be ready to pay to mitigate the chance of that happening?!
The above is only one example of the need for a Redundancy Failover System which spans more then one Data Center (and in our case more then one State of the Union!), on entirely different data paths, and relying on many points (rather then single points) to guide that traffic to insure the transition is rapid in the face of an event.
The system we have designed essentially does this. We ran scientific studies that most sites complete and are visible to users after the switch in around 10 minutes or less. The studies we performed which include a wide spectrum showed that 92% off all Internet traffic will see the site at the new location within 1 hour and that 8% will trickle in after that. This is due to certain ISPs having sluggish or ignorant systems with respect to routing and caching of resources.
So SimplicityHosting.Com now has offerings for every service level for Redundancy and Failover. It works like this:
Mirror existing site and data to redundant server in separate physical Data Center (currently in different States).
Enable Monitoring / Failover System to fail over to the other data center when the first Data Center is unreachable.
The system is already tested and in place for some clients that have requested it. If you are in the category that cannot afford to have any downtime such as above mentioned please check out our offerings which are addons to your current package.
If you are a dedicated server client these addons do not show but will need to be quoted on a case by case basis (based on usage, amount of sites and some other factors) so please do not hesitate to open a support ticket to have this option quoted to you, or drop us a line if you are not a current client at SimplicityHosting.Com, Inc. There are some packages where the addon will not show up, if you are interested in the addon and it does not show please email [email protected] and make your request known.
Thank you for your continued business!
Read the announcement here:
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