The prospective client was having problems at his current host and was looking for a savvy vegan web host to take over his business account.
It has certainly been a long time since I wrote anything on this blog site. We have been busy dealing with clients and infrastructure upgrades and so forth, though important, blogging must always be treated as a secondary activity, especially with my apparent lack of skill in it (I never seem to be able to get everything down that I want to, there always seems to be so much more to write about and never sure how to organize it so it is easy to read and understand or entertaining enough). Anyway here is an attempt to tell the story of a prospective client that was looking for a vegan web host to replace his current web host with which he was having technical issues.
Just recently, however, we received an email from a prospective client who has had troubles with his websites crashing his web hosts’ servers. He stated he only had about 10GB of space and a small amount of monthly hits, I wasn’t sure what to make of the situation but I knew this client definitely should not be on shared server space. So I suggested a VM/VPS root server where he had total control and we would assist or do the migration. This server would also be equipped with WHM/cPanel for easy site, user and email management. I neglected to ask the client why, however, he was looking for a vegan web host.
There was an issue with transferring of backups and at some point the original host which had been paid for and not cancelled was having downtime on their system and/or control panel. However the client was able to get the files to us through a file transfer service it was actually WeTransfer.Com in case there are others with similar issues. Just a small tech note on WeTransfer.Com, there is a python script available that allows one to grab WeTransfer.Com files at the normal download URL directly from the server, very handy, available through GitHub here: https://github.com/superalex/py-wetransfer
Once we received the files it was 10-15 minutes before we had them restored and all the sites operable, of course there were a few tweaks we had to do on the back end to make things work (one mysql database did not transfer, one joomla site needed an adjustment to .htaccess to function again, and we needed to add an SSL cert to the server on a domain so Apple Mac Mail would function nicely, I still use Thunderbird with self-signed SSL certs which works just fine after the cert is “accepted”). I believe our pace at resolving issues could be classified as ferocious in contrast to the current web hosting industry that I would call sleepy at best. Later, when asked, the client said he found us by doing a search on vegan web host companies. I thought “that is so cool”!
So another happy story where a client was having issues and we gained a client and was able to resolve the issues effectively. We are certainly glad this client chose SimplicityHosting.Com, Inc. to be his web hosting partner.